Returns & Exchanges
At IndieMerchstore, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange unworn and unwashed items within 30 days of delivery.
Initiate Your Request
Log in to our returns portal using your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the merchandise is in its original, unwashed condition.
Attach the Shipping Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing